Trivision Customer Relationship Management (CRM)

It provides essential sales, marketing and system management functionality to support any basic CRM plan at low investment. Following benefits can be achieved by the application:

Benifits :

• Building stronger business relationships,
• Maximizing sales force
• Marketing activity
• Reduce costs
• Increase profit
• Satisfy customers.
• Find competitor
• Find new Opportunity to business
• Target source of opportunities
• Lost customers

It manages contact management and is easy to integrate with your existing IT systems, CMS increase your sales, marketing and customer service operations, information across the whole organization can be viewed and analyzed. It improves the steadiness of customer communications, target marketing activity, make sales opportunities more visible and streamline internal processes to speed up the entire sales process. CMS is a functionally rich solution and can be configured as per your business needs. Following are different module of the application.

Sales management : Gives sales opportunities; store sales opportunity information, monitor opportunity progress, customer shopping details, competitor details, appointments. Quoting includes latest product and pricing data, powerful reporting provides snapshot of pipeline and past performance and forecasting.

Marketing & lead generation : Manage mails, campaigns and events, maintain mailing lists and media source directories, segment and target audiences, automate literature fulfillment, and evaluate campaign success.

It additionally includes Complaint Manager, Inventory Management, Project Manager, Script Manager, Order and Billing, Document Manager, Workflow Manager, Contact Center and more modules.